our partner
Better customer conversations start with Aircall.
Bring business calls, messaging and AI together in one connected platform designed to help sales and support teams work smarter.
about AIRCALL
Smarter conversations.
Less busywork.
Aircall is the AI-powered customer conversation platform for modern sales and support teams.
It connects calls, messaging and customer information with the business tools your team already uses, helping you deliver better customer experiences without adding complexity.
key capabilities
Everything your team needs to connect, respond and grow.
Business Calling
Make and manage business calls from anywhere with a flexible cloud-based phone system.
AI Voice Agents
Answer common questions, qualify enquiries and route calls, even outside business hours.
AI-Powered Assistance
Get call summaries, conversation insights and real-time assistance to reduce manual work.
Calls & Messaging
Manage customer conversations across calls, SMS and supported WhatsApp messaging.
Analytics & Reporting
Track call activity, monitor team performance and identify opportunities to improve.
Why Reliance + Aircall?
Backed by real experience.
Aircall provides the technology. Reliance helps you make it work for your business.
With more than 36 years of experience in business communications, Reliance helps Australian organisations choose, implement and manage solutions that fit their needs.
From reviewing your existing setup to planning a smooth transition, we're here to make business communications simpler.
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Independent Advice
Easy Transitions
Australian Support
One Trusted Partner
Is Aircall right for your business?
Built for teams where every conversation matters.
Aircall can be a good fit for businesses looking to:
Sales Teams
Make more calls, capture better customer information and improve follow-up.
Customer Support Teams
Respond faster, manage enquiries and deliver more consistent customer service.
Growing Businesses
Scale customer communications without adding unnecessary complexity.
Aircall FAQs
What is Aircall?
Aircall is an AI-powered business communications platform designed for sales and customer support teams. It brings business calling, messaging and customer information together to help teams work more efficiently and deliver better customer experiences.
Can Aircall integrate with our existing business software?
Yes. Aircall integrates with popular business platforms, including Salesforce, HubSpot, Zendesk and other CRM and helpdesk tools. This helps your team access customer information, track conversations and streamline everyday workflows.
Can our team use Aircall remotely?
Yes. Aircall is cloud-based, allowing your team to make and receive business calls using compatible computers and mobile devices, whether they're in the office, working from home or on the move.
Does Aircall offer AI-powered features?
Yes. Aircall offers AI-powered capabilities including call summaries, conversation insights and AI voice agents that can help answer enquiries, qualify leads and automate routine customer interactions. Available features depend on your chosen plan and configuration.
Can we keep our existing business phone numbers?
In many cases, yes. Aircall supports number porting, allowing businesses to retain their existing phone numbers when moving to the platform, subject to eligibility and carrier requirements. Reliance can help assess your current setup and guide you through the transition.
