SOLUTIONS
Microsoft Teams Calling
Overview
Bring your calls and collaboration together.
Your team already uses Microsoft Teams to chat, meet and collaborate. With Microsoft Teams Calling, you can also make and receive business phone calls—all from the same application.
By combining voice, messaging, meetings and collaboration into one platform, your team can work more efficiently from anywhere while delivering a seamless communication experience.

2024
Why It Matters
One platform. One experience.
Modern businesses rely on multiple communication tools every day. Switching between apps, devices and phone systems wastes time and creates unnecessary complexity.
Microsoft Teams Calling brings everything together in one familiar platform, allowing your team to communicate, collaborate and stay productive without changing the way they work.
Whether your employees are in the office, working remotely or travelling between locations, they'll have access to the same business phone system wherever they are.
One Application
Make calls, join meetings, send messages and collaborate from a single platform.
Work From Anywhere
Use your business number on your desktop, laptop or mobile device whether you're in the office or on the move.
Increase Productivity
Reduce the need to switch between multiple applications and keep your team focused.
Flexible & Scalable
Easily add users and locations as your business grows.
Familiar Experience
Your team already knows Microsoft Teams, making adoption quick and reducing training requirements.
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Is Microsoft Teams Calling Right for Your Business?
Microsoft Teams Calling is ideal for businesses that already use Microsoft 365 and want to simplify the way their teams communicate.
It's particularly suited to businesses that:
- Already use Microsoft Teams
- Support hybrid or remote workers
- Want one communication platform
- Are replacing an ageing phone system
- Need a flexible, scalable business phone solution
Whether you're a small business or a large organisation, Teams Calling can help simplify communication while improving productivity.
Ready to Simplify Business Communication?
If you're already using Microsoft Teams, adding business calling could be the next step in creating a more connected and productive workplace.
What does a health check include?
Review of your current systems
Review of your current providers
Productivity opportunites
Review of your current systems
Technology you are paying but not using
Faq's
What is Microsoft Teams Calling?
Microsoft Teams Calling allows your business to make and receive external phone calls directly within Microsoft Teams, combining your business phone system with chat, meetings and collaboration in one platform.
Do I need to use Microsoft Teams already?
Microsoft Teams Calling is best suited to businesses already using Microsoft 365, although we can help you assess whether it's the right solution if you're planning to adopt Microsoft Teams.
Can I keep my existing business phone numbers?
Yes. In most cases, your existing business numbers can be transferred, allowing your team to continue using the same phone numbers after migration.
Can my team work remotely?
Absolutely. Staff can make and receive business calls from anywhere using Teams on their computer, tablet or mobile phone.
Is Microsoft Teams Calling suitable for small businesses?
Yes. Microsoft Teams Calling is scalable and can support businesses of all sizes, from small teams to large organisations with multiple locations.
Why work with Reliance?
With over 30 years of experience, Reliance combines expert advice, leading communication solutions and Australian-based support to help businesses communicate more effectively. We focus on finding the right solution for your business not simply selling technology.
