Hi Emma

Thank you very much for your work. I have been thoroughly impressed at service levels we have received from everyone at Reliance and would highly recommend you guys to anyone looking for a phone partner.

Please pass on my sincere thanks and appreciation on to George – he did tell me you guys were great at what you did. I can confirm acceptance of the wall mounts.

Kind regards,

Tony
Dr Tony Scaramuzza, Manager, Liverpool Eye Surgery

“I just wanted to drop you a quick note to say a big thank you for organising Phil to attend the call out this morning. He was a consummate professional; he provided reliable service and was quick to offer advice and assistance. We would be delighted to have Phil back again in the future. Thank you again.

With thanks,

Fiona”
Fiona Lewis, Woodgate & Co. Chartered Accountant

“Matt / Sam

Just a quick word to say thanks very much for Reliance’s relocation and configuration of our Melbourne PABX. Matt did a great job for us, and as usual, helped us out well and above the call of duty.

As always, very grateful for the service provided by Reliance as having the Reliance team on board means there is one less thing for me to worry about.”

John O’Keeffe
Information Technology Manager, Screen Australia

“Recently I’ve had problems at Ashfield Hospital with the OS7400. After much testing and discussion Matt Ross I was convinced that the problem was a faulty cabinet, as I was unable to use any card in slots 1, 4, 7 and 10. Matt and Danny provided great assistance and sourced a replacement cabinet within 24 hours of request. The problem has been resolved with this new cabinet.

I just wished to express my appreciation for the great assistance that Matt and Danny provided during this challenging time.”

Graeme Stokes
IT Projects, Wesley Mission

“Hi Emma & George

Your engineers Nathan and Ashley have been extremely helpful and very patient with our installation, so please pass on our thanks to them. I will still be in touch with Nathan this week no doubt as we settle into the new system. Nathan is also ensuring that Reliance looks at our Telstra bills and to offer a few different options to fix them up a bit and use the best Telstra rates for us.

It has been a fantastic change for us to dealing with a tele-com company that actually knows what they are talking about & trying to find ways to help us save costs (shock horror!). And at such short notice, we are up and running!

Thanks very much,

Please let me know if you require anything further from us this week.”

Sally Reynolds
Office Manager, CPS Group

“We have been customers of Reliance Communications for many years, and we have always been suitably impressed by their levels of service. They definitely have a can do attitude, which is backed up by excellent product knowledge and after sales service. I would highly recommended Reliance Communications to any organisation no matter how big or small, when looking for a communications solution.”

Andrew Fenn
Paul Wakeling Motor Group

“Reliance Communications have supplied, installed and maintained our PABX system since 2000. The team at Reliance did a thorough analysis of our requirements and put a proposal together that was cost effective for our needs. Since then the Reliance team have supported us in upgrading and providing additions to our system. The service we have received from Reliance has been first class. When ever we need help, often at short notice, they have been there, 24/7. The team know their products and provide excellent friendly phone support. We would have no hesitation in recommending Reliance Communications to anyone looking for the right solution in communication and would be happy to talk to anyone about the benefits.”

Building Services Manager, Sky Channel

“We implemented an Australia-wide phone network with extensive use of VoIP, which helped us streamline and better manage our customer support and technical queries, while substantially reducing call costs. Reliance Communications worked with us throughout this complex implementation, and not only helped us at a technical level, but worked closely with us introducing new ideas and concepts that we never knew existed. I couldn’t have expected more from the friendly and always energetic Reliance technical team.”

TuncGercek, Director
Global IT Operations Medtel Australia & Getz Group of Companies

“The new system is working well, and the portable handsets make it even better. Please thank David for the fantastic voice message / introduction to the facility, the wording is perfect. Your guys are great”

Ms Deborah TULLY MANAGER
DIRECTOR OF CARE SOUTHERN CROSS RESIDENTIAL CARE

To whom it may concern

In October 2007 we made the decision to purchase a new telephone switchboard system, for The Sebel Resort & Spa Hawkesbury Valley.

From the outset of this project, through the collection of specifications and quotes, George Minucos and the Reliance team were by far the most efficient and cost effective. Hence, they were awarded the contract and we then began the process of working to install the Samsung Hospitality IP Telephony system.

The installation process for the system was made easy by the very flexible attitude which Reliance have exhibited at all times. Despite several last minute adjustments and requests, the project stayed on track and the cut-over from our old phone system to the new Samsung PABX was seamless.

As with any large project involving new technology there are inevitably some early glitches. I have been particularly impressed by the post installation service from Reliance, with extremely prompt follow up and rapid fixing of the minor issues we have encountered.

I am happy to recommend Reliance, for their ‘can-do attitude’, flexibility and cost effective technology.

Should you require any further information, please do not hesitate to contact the undersigned.

Peter Spalding
Hotel Manager TheSebel Resort & Spa – Hawkesbury Valley